- Content
- Birmingham
- Contract
- Hybrid
- Closes 15 December 2026
- Ref AT-1058
The role
A large housing association is rebuilding its tenant website and wants a content designer for six months. You'll join a product team of seven and spend one day a week in its Birmingham office.
What you'll do
- Research how tenants look for help and what they need to know
- Rewrite repairs, rent and housing pages in plain English
- Design content for forms and online journeys with the UX designer
- Test content with tenants and improve it based on what you learn
- Create a content style guide for the wider organisation
What you'll need
- Proven experience as a content designer on public-facing services
- Strong plain English skills and an understanding of accessibility
- Experience of user research and content testing
- Comfortable working in an agile team
- Housing, local government or charity experience is a plus
What's on offer
- Inside IR35, paid through an umbrella company
- Six-month contract
- One day a week in Birmingham
- Work that helps people find help quickly
Apply for this role
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